Training Manager – U Band
Are you a driver of change? Are you passionate about helping people adapt to organizational and systems changes? As part of our team, the Capability Enablement Coach will focus on the people side of change, including changes to business processes, systems, and technologies, with an emphasis on enabling brand marketing capabilities.
As the Brand Marketing Technology Capability Enablement Coach Manager and a key member of the Transition Management team, you’ll lead and implement learning and development strategies that create a clear competitive advantage for the business. Your primary focus will be to drive training programs to enable capabilities in key marketing areas where process or technology changes are in play. You’ll manage an end to end learning and development support function providing best in practice strategies and oversight to a team.
Your primary focus will be to elevate training programs in key marketing areas that deliver consistent training (provided in a variety of ways: learner led, instructor-led, one-on-one, e-Learning, etc.) that will improve performance and effectiveness across marketing capabilities. You will guide and inspire, convey passion and train on fundamental to advanced knowledge required to perform job functions. You will lead a team to make sure appropriate training materials are developed that best support and drive required outcomes. You’ll also create a learning atmosphere, which appeals to a variety of learning styles and needs while driving change.
You’ll partner with business leaders to improve organizational performance requirements based on employee demographics, skill inventories, business strategies and challenges. You’ll analyze data, extrapolate critical factors and make appropriate recommendations to improve current and future organizational performance and business results.
You will oversee the management, maintenance, and troubleshooting of the training learning technology, data, and associated devices (e.g. Training environments, mobile learning devices, etc.). You will partner with Product teams to ensure all technical aspects of the training environments are covered.
You’ll drive measurement/assessment processes, analyze results, extrapolate critical factors and make appropriate recommendations to improve organizational performance and business results. You’ll manage the development of measurable learning solutions based on analysis of individual and organizational performance gaps identified in partnership with senior business management. You’ll deliver and deploy a variety of learning solutions and formats to address individual and organizational performance gaps.
In addition to leading a team and ensuring best practices, you will be accountable for training delivery and logistics, including planning, scheduling, coordinating resources, and maintaining training records. You will maintain and procure adequate supplies needed for training.
You’ll maintain a growth and performance focused mindset and partner with the greater Client Learning & Development community to create innovative learning solutions that align to business strategies.
You’ll oversee the development of trainers through workshops and one-on-one coaching. You’ll oversee the facilitation of training classes and learning forums on functional skill building for all band levels. You’ll also create a learning atmosphere, which appeals to a variety of learning styles and needs. In addition, you’ll revise materials as needed to reflect changes in business goals and strategies.
Requirements for the position include: