Capability Enablement Coach (Trainer/Learning Delivery) – L or U Band Individual Contributor
Are you a driver of change? Are you passionate about helping people adapt to organizational and systems changes? As part of our team, the Capability Enablement Coach will focus on the people side of change, including changes to business processes, systems, and technologies, with an emphasis on enabling brand marketing capabilities.
As the Brand Marketing Technology Capability Enablement Coach, you’ll lead and implement learning and development strategies that create a clear competitive advantage for the business. Your primary focus will be to drive training programs to enable capabilities in key marketing areas where process or technology changes are in play.
You will partner with a team to develop consistent training (delivered in a variety of ways: learner led, instructor-led, one-on-one, e-Learning, etc.) that will improve performance and effectiveness. You will guide and inspire, convey passion and train on fundamental to advanced knowledge required to perform job functions. You’ll work with a team to make sure appropriate training materials are developed that best support and drive required outcomes. You’ll also create a learning atmosphere, which appeals to a variety of learning styles and needs.
You’ll partner with business leaders to improve organizational performance requirements based on employee demographics, skill inventories, business strategies and challenges. You’ll analyze data, extrapolate critical factors and make appropriate recommendations to improve current and future organizational performance and business results.
You will assist in the management, maintenance, and troubleshooting of the training learning technology, data, and associated devices (e.g. Training environments, mobile learning devices, etc.). You will partner with Product teams to ensure all technical aspects of the training environments are covered. You will help troubleshoot and resolve basic user issues, manage training user IDs, manage training packets and exercises, and update learning assets and programs in conjunction with the org’s training needs.
You’ll participate in the measurement/assessment processes, analyze the results and determine appropriate solutions. You’ll participate in the development of measurable learning solutions based on analysis of individual and organizational performance gaps identified in partnership with senior business management. You’ll deliver and deploy a variety of learning solutions and formats to address individual and organizational performance gaps.
You will be accountable for training delivery logistics, including planning, scheduling, coordinating resources, and maintaining training records. You will maintain and procure adequate supplies needed for training.
You’ll maintain a growth and performance focused mindset and partner with the greater Client Learning & Development community to create innovative learning solutions that align to business strategies.
Requirements for the position include: