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Position Details: Mac Endpoint Engineer (736492O)

Location: Beaverton, OR
Openings: 1
Job Number:

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Description:

Skills/Experience 

           Intermediate to expert knowledge of macOS 10.10 and higher

           Intermediate to expert knowledge of macOS security principles and best practices

           Intermediate to expert knowledge on hardware platforms including Apple Desktops/Laptops

           Intermediate to expert knowledge on JAMF Casper for management of macOS devices. Certification highly-preferred.

           Success in supporting and administering large implementations of macOS devices in a multi-location / geography environment

           Ability to triage, troubleshoot and fix problems and incidents – using vendor and third-party tools and technical support where required. Includes experience providing desk side and remote support as required via ticketing system

           Experience providing L2 – L3 operational support on Apple macOS mobile platform

           Deep understanding of server/client architecture

           Ability to write clear documentation

           Task oriented with a strong focus on meeting goals in a timely manner

           Excellent written/oral communication and customer service

           Proactive/self-starter

           Accountability and end to end ownership of task or solution

 

 Notes

           Certifications are a plus

           Success in supporting and administering large implementations of  macOS devices in a multi-location / geography environment is a plus

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