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Position Details: IT Project Manager IV - 16120

Location: Alpharetta, Georgia
Openings: 1
Job Number:



Primary Responsibilities 
• Enhances competency levels of existing PMs by defining behaviors/ skills within a competency model framework, identifying skill gaps and outlining gap closing plans 
• Uses a wide variety of methods to develop PM talent, such as coaching, on the job experiences, training, etc. 
• Mobilizes organization change, building alignment on project/program management capability at varying levels of the organization 
• Focuses PMs on attainment of project/program outcomes, holding PMs accountable for project/program results and client/ sponsor satisfaction 
• Promotes a pragmatic approach to applying project/program elements 
• Ensures adherence to and proper organization usage of standard project/program management practices 
• Establishes oversight mechanisms (e.g., project quality reviews, stage gates) to proactively review performance of programs/projects within portfolio, eliminating surprises and ensuring efforts are on track 
• Provides executive visibility into performance, health, and key risks/ issues for programs/ projects within portfolio 
• Facilitates or participates in portfolio management process from upfront project selection through execution, emphasizing trade-offs to facilitate decision making 
• Evolves program/ project capability through the definition and refinement of methodologies, tools, supporting education avenues, etc. 
• Applies resource management practices to effectively manage resource capacity and skill sets against portfolio demand 

Minimum Job Qualifications: 

• Bachelor degree in business or equivalent work experience 
• Minimum of 10+ years of experience in large-scale project/program management environment and/or relevant consulting experience 
• Minimum of 5+ years in a direct staff management role 
• Experience executing and providing oversight to projects/programs across a portfolio 
• Knowledge of how to mature a project management capability and successfully drive change 
• Experience developing and managing a high performing PM team 
• Expert understanding of the Project, Program and Portfolio Management processes and methodologies 
• Proficient with Project Management tools 
• Possesses the following key skills/ behaviors: 
• Talent Management 
 Ability to select and develop project/ program managers with high potential talent, possessing key attributes that drive effectiveness 
 Ability to provide timely guidance to a project/program manager based on instinct and effective interpretation 
o Capability Development 
 Ability to drive adoption of a project/ program management capability, increasing overall maturity and ultimately improving predictability of project/program outcomes and client/sponsor satisfaction 
• Execution Oversight 
 Oversee diverse portfolio of project/programs to ensure consistency and accuracy in the execution of project/program outcomes 
• Strategic Outlook 
 Ability to cast project/ program management vision in the context of the broader business context, translating vision into reality 
• Stakeholder Partnership 
 Excels in acquiring support for decisions and actions that span business areas and external parties 
 Ability to build and maintain a network of alliances inside and outside the organization, and uses the network to achieve goals 
 Continually seeks opportunities to increase customer satisfaction and deepen client relationships 
• Judgment 
 Uses appropriate strategies to achieve objectives- considering the situation, issues and persons involved. Reaches sound decisions and takes wise course of action. 
• Learning Agility: 
 Recognizes the environment in which one functions may be constantly changing and adapts his/her own approach and behavior accordingly. Ability and willingness to learn from experience, applying learnings to perform successfully under new situations. 
• Business Acumen:
 Knows how the business works. Knowledgeable on business operations, practices, policies and procedures relevant to his/her current role. Demonstrates an understanding of the Fiserv products, the meaning and implications of key business indicators and critical business issues. 

Preferred Qualifications: 

• Project Management Professional (PMP) certification or equivalent preferred, not required 
• Experience in banking, financial services, and/or software industries desire

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