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Position Details: ServiceNow Developer - (827993N)

Location: Beaverton, OR
Openings: 1
Job Number:



Experience Required:


· Develop and maintain solutions using standard platform functionality, including but not limited to

Business rules

Client scripts

UI policies

Data policies


UI actions

Script includes

Transform maps


Form and list configuration with multiple views

Database views

· Experience with multiple major version upgrades and system patches; explain the common upgrade issues caused by custom development

· Thorough understanding of security in the instance; know when to use client vs server (or both) methods for optimizing user experience while still maintaining system performance and data integrity

· Worked in a team development environment where multiple developers utilized the same path-to-prod and release cadence

· Experience activating and upgrading ServiceNow plugins; know when it is appropriate to use an OOB plugin vs. custom development

· Performance troubleshooting and benchmarking in the instance

· Authoring and maintaining technical documentation

· Use analytical skills to investigate issues, find solutions to problems, and improve processes

· Utilize an Agile/Scrum methodology to manage development work


Experience Preferred:

· Configure Performance Analytics (indicator source, indicator, job, breakdown, widget, dashboard)

· Configure Discovery with OOB configuration

· Configure custom probes and sensors in Discovery

· Configure applications to work in the ServiceNow mobile apps

· Create and maintain a Service Portal

· Experience creating Scripted REST API, and knowing when it’s appropriate to use an OOB API or integration method

· ITIL certifications at the foundations, intermediate, or expert level

· ServiceNow Certified Implementation Specialist


· Bachelor's degree required with 5+ years in an applications development role

· Minimum of 2 years of experience working in the ServiceNow platform as a Developer, including the implementation, administration, configuration, development and customization of core applications in an enterprise environment

· ServiceNow experience should include scripting in ServiceNow, tool configuration, design work, technical configuration and deployment. Specifically, candidates shall possess in-depth knowledge of the technical implementation and the skills to develop on the ServiceNow platform including the creation and/or customization of the core applications such as Incident, Problem, Change, Release, Asset Management, New Call, On Call and Service Catalog

· Experience implementing ITSM best practice processes and procedures in an enterprise environment

· ServiceNow Application Developer certification a plus

· Strong technical and platform knowledge with hands-on experience in root cause analysis and troubleshooting application issues

· Strong communication, organization and problem-solving skills and the ability to work across organizational boundaries are required


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