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Position Details: Client Tech Support Rep III - 16807

Location: *, Oregon
Openings: 1
Job Number:

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Description:

The ideal candidate has a strong customer service background, excellent verbal and written communication skills, desire and capability to troubleshoot issues and is extremely well organized. Knowledge of Client systems or EFT Industry experience a must. 



Job Related Experience: 
• 5+ years client or EFT Industry experience preferred 
• Banking or call center experience a plus 
• Demonstrated experience supporting customers in a fast-paced environment 

Additional Skills/Knowledge: 
• Strong organizational and prioritization skills to manage multiple projects and internal/external clients in a fast-paced environment 
• Demonstrated experience making decisions and solving problems complex in nature and for which there may be no precedent 
• Ability to work independently as well as perform as a strong team player 
• Excellent written and verbal communication skills 
• Ability to adapt to a changing environment 
• Proficient in Microsoft Excel and Word 
• Knowledge of client’s processing environments preferred 
• Ability to travel (less than 10%) and work extended hours as needed

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