Position Details: Client Tech Support Rep III - 16807
| Location: | *, Oregon |
| Openings: | 1 |
| Job Number: |
Description:
The ideal candidate has a strong customer service background, excellent verbal and written communication skills, desire and capability to troubleshoot issues and is extremely well organized. Knowledge of Client systems or EFT Industry experience a must.Job Related Experience:
• 5+ years client or EFT Industry experience preferred
• Banking or call center experience a plus
• Demonstrated experience supporting customers in a fast-paced environment
Additional Skills/Knowledge:
• Strong organizational and prioritization skills to manage multiple projects and internal/external clients in a fast-paced environment
• Demonstrated experience making decisions and solving problems complex in nature and for which there may be no precedent
• Ability to work independently as well as perform as a strong team player
• Excellent written and verbal communication skills
• Ability to adapt to a changing environment
• Proficient in Microsoft Excel and Word
• Knowledge of client’s processing environments preferred
• Ability to travel (less than 10%) and work extended hours as needed
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