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Position Details: IT Client Services Rep

Location: Portland, Oregon
Openings: 1
Job Number:

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Description:

Job Duties:

  • Image PCs via SCCM with Windows 10
  • Adjust BIOS to ESCO standards
  • Domain-join PC, including MBAM (BitLocker)
  • Install user-specific applications from SCCM and group specific offline installers
  • Deploy computers and peripherals to multiple end users
  • Migrate user data from old PC to new PC
  • Ensure user is happy with new PC
  • Collect old PC from user
  • Package and return old PC to Dell in accordance with ESCO standard process
  • Work within ESCO’s standard ServiceNow process, using Service Catalog and CMDB to track tickets and asset items

Job Qualifications:

  • Six+ months experience with Windows PC imaging and deployment
  • Ability to walk the 16-block campus, climbing stairs and carrying PCs and peripherals weighing up to 30lbs
  • Strong English language skills
  • Valid driver’s license preferred
  • Must be permanently authorized to work in the Unites States

Other: 

  • Work Environment: Must be able to work at a desk and on the telephone for extended periods and traverse a large industrial campus with multi-story buildings, curbs, and stairs
  • Physical Demands: Must be able to pack, unpack, lift, and carry equipment weighing up to 50 lbs.

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