Centizen discussed with the client’s team and identified the problem areas. The team started with a Network Analysis Tool Kit to deploy to various client locations for continuous monitoring of the network ‘s bandwidth and server status.A network’s bandwidth and topology plays a major role in handling and delivering requests.
Once monitored we enabled the custom logging on the servers and analyzed server log to identify the issues in the servers. Then we followed up with an end-to-end test environment on all (legacy/new)devices to test the end user experience. The platform includes Windows, Mac, Chrome book, Android & iOS.