Driving Workforce Agility to Accelerate FinTech Innovation

Saff Augmentation Case Study

Centizen delivered exactly what we needed- quality talent at speed, and seamless coordination across multiple sites. Their proactive approach helped us meet critical deadlines and exceed expectations across every rollout phase.

– Rahul Desai

Director of Technology Operations

The client is a global leader in financial technology services, enabling secure, scalable digital banking and payment solutions. With operations across North America, the company continually evolves its offerings to meet the growing demand for innovation and reliability in financial services.

The Challenge

The client planned a large-scale service expansion involving new networking infrastructure across multiple facilities. With high quality standards and limited time, they faced difficulties staffing skilled professionals quickly while keeping costs under control and meeting rollout deadlines.

The Solution

Centizen crafted a rapid staffing framework tailored to the client’s tech stack and operational flow. By leveraging niche technical recruiters, smart screening practices, and staggered hiring timelines, we helped deploy ready-to-contribute talent across regions with minimal ramp-up.

The Outcome

Centizen enabled the client to complete their rollout one month ahead of schedule and with 20% less spend than budgeted. Talent was matched accurately to roles, and operational readiness was achieved without disruptions or compliance setbacks.

The client is a global leader in financial technology services, enabling secure, scalable digital banking and payment solutions. With operations across North America, the company continually evolves its offerings to meet the growing demand for innovation and reliability in financial services.

The Challenge

The client planned a large-scale service expansion involving new networking infrastructure across multiple facilities. With high quality standards and limited time, they faced difficulties staffing skilled professionals quickly while keeping costs under control and meeting rollout deadlines.

The Solution

Centizen crafted a rapid staffing framework tailored to the client’s tech stack and operational flow. By leveraging niche technical recruiters, smart screening practices, and staggered hiring timelines, we helped deploy ready-to-contribute talent across regions with minimal ramp-up.

The Outcome

Centizen enabled the client to complete their rollout one month ahead of schedule and with 20% less spend than budgeted. Talent was matched accurately to roles, and operational readiness was achieved without disruptions or compliance setbacks.

The Solution

The engagement followed a 3-phase execution model over four months, built to support flexibility, precision hiring, and productivity. The focus was to:

In Phase 1 (Weeks 1–2), Centizen collaborated closely with the client’s internal teams to finalize staffing plans, define location-based hiring needs, and align on expectations. A dedicated recruitment team and a project coordinator were assigned to lead the effort.

Phase 2 (Weeks 3–10) focused on high-velocity sourcing and onboarding. Our recruiters, experienced in technology staffing, screened candidates through technical assessments and cultural fit interviews. Staffing was prioritized for critical roles such as circuit provisioning, cabling, and network setup. Centizen executed staggered hiring across 12 sites in four states to ensure smooth onboarding with no overload on facility managers.

In Phase 3 (Weeks 11–16), attention shifted to performance tracking and continuity. Weekly syncs with team leads ensured expectations were being met. We also introduced a feedback loop to fine-tune role requirements and added a backup candidate pipeline to mitigate any attrition risk. Local site feedback was incorporated to support long-term deployment stability.

The Solution

The engagement followed a 3-phase execution model over four months, built to support flexibility, precision hiring, and productivity. The focus was to:

In Phase 1 (Weeks 1–2), Centizen collaborated closely with the client’s internal teams to finalize staffing plans, define location-based hiring needs, and align on expectations. A dedicated recruitment team and a project coordinator were assigned to lead the effort.

Phase 2 (Weeks 3–10) focused on high-velocity sourcing and onboarding. Our recruiters, experienced in technology staffing, screened candidates through technical assessments and cultural fit interviews. Staffing was prioritized for critical roles such as circuit provisioning, cabling, and network setup. Centizen executed staggered hiring across 12 sites in four states to ensure smooth onboarding with no overload on facility managers.

In Phase 3 (Weeks 11–16), attention shifted to performance tracking and continuity. Weekly syncs with team leads ensured expectations were being met. We also introduced a feedback loop to fine-tune role requirements and added a backup candidate pipeline to mitigate any attrition risk. Local site feedback was incorporated to support long-term deployment stability.

The Outcome

The Outcome

With Centizen’s support, the client exceeded its expansion targets while maintaining operational consistency and resource reliability. Our staffing strategy helped reduce the total cost of ownership, improve time-to-deploy, and foster greater project satisfaction across departments.

Measurable Impact

20%

reduction in projected staffing spend.

4 weeks

ahead of schedule rollout completion.

<3%

candidate attrition across placements.

95%+

satisfaction rating from internal stakeholders.

Looking to Scale with Confidence?

Whether launching new services or expanding technical operations, Centizen brings precision, speed, and people-first delivery to every staffing engagement. Let’s work together to turn your workforce goals into a growth reality.

Centizen

A Leading Staffing, Custom Software and SaaS Product Development company founded in 2003. We offer a wide range of scalable, innovative IT Staffing and Software Development Solutions.

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