360fi Workflow Integration for Fiserv DNA
Fiserv is a leading global provider of financial technology solutions, empowering banks, credit unions, and fintechs with innovative tools to enhance customer experiences. Through platforms like the AppMarket, Fiserv delivers pre-integrated applications that optimize core banking systems, streamline operations, and foster digital innovation.
Fiserv is a leading global provider of financial technology solutions, empowering banks, credit unions, and fintechs with innovative tools to enhance customer experiences. Through platforms like the AppMarket, Fiserv delivers pre-integrated applications that optimize core banking systems, streamline operations, and foster digital innovation.
Crafting Comprehensive Workflow Automation
Centizen initiated the 360fi Workflow Integration by collaborating with Fiserv and client stakeholders to identify critical inefficiencies in banking processes, defining requirements to integrate DNA with the 360fi Workflow platform. This phase focused on creating a flexible framework to address a wide range of workflow needs, ensuring comprehensive automation for diverse business processes.
The team developed detailed specifications for API integration using Fiserv’s Communicator Open framework, designing a graphical no-code/low-code interface that allows staff to create and customize workflows through an intuitive drag-and-drop system, enhancing accessibility and usability across financial institutions. Development focused on building an integration module to connect DNA with 360fi Workflow, creating tailored solutions for various business cases.
Development efforts concentrated on building a robust integration module to connect DNA with 360fi Workflow, incorporating tailored solutions for various banking requirements, including seamless API integrations with third-party systems like DocuSign and customizable input forms to support complex, end-to-end process automation.
Rigorous testing validated the automation capabilities, API functionality, and data accuracy across multiple workflow scenarios, with iterative refinements to ensure seamless compatibility with DNA’s core platform and to optimize performance for diverse use cases.
A pilot deployment was conducted through Fiserv’s AppMarket, where user feedback on the app’s usability, performance, and automation features informed targeted enhancements to the graphical interface and workflow processes, ensuring a seamless experience for staff and customers.
The app was rolled out across client institutions, supported by comprehensive training to facilitate adoption. The solution was fully integrated with the DNAapp Management Console, enabling financial institutions to leverage its robust automation capabilities to streamline operations effectively.
Crafting Comprehensive Workflow Automation
Centizen initiated the 360fi Workflow Integration by collaborating with Fiserv and client stakeholders to identify critical inefficiencies in banking processes, defining requirements to integrate DNA with the 360fi Workflow platform. This phase focused on creating a flexible framework to address a wide range of workflow needs, ensuring comprehensive automation for diverse business processes.
The team developed detailed specifications for API integration using Fiserv’s Communicator Open framework, designing a graphical no-code/low-code interface that allows staff to create and customize workflows through an intuitive drag-and-drop system, enhancing accessibility and usability across financial institutions. Development focused on building an integration module to connect DNA with 360fi Workflow, creating tailored solutions for various business cases.
Development efforts concentrated on building a robust integration module to connect DNA with 360fi Workflow, incorporating tailored solutions for various banking requirements, including seamless API integrations with third-party systems like DocuSign and customizable input forms to support complex, end-to-end process automation.
Rigorous testing validated the automation capabilities, API functionality, and data accuracy across multiple workflow scenarios, with iterative refinements to ensure seamless compatibility with DNA’s core platform and to optimize performance for diverse use cases.
A pilot deployment was conducted through Fiserv’s AppMarket, where user feedback on the app’s usability, performance, and automation features informed targeted enhancements to the graphical interface and workflow processes, ensuring a seamless experience for staff and customers.
The app was rolled out across client institutions, supported by comprehensive training to facilitate adoption. The solution was fully integrated with the DNAapp Management Console, enabling financial institutions to leverage its robust automation capabilities to streamline operations effectively.
Statistical Results
60%
reduction in manual task time.
45%
decrease in process errors.
85%
staff satisfaction rate.
The 360fi Workflow Integration DNAapp transformed banking operations by automating end-to-end processes within DNA. By leveraging no-code tools, graphical design, and seamless API integration, it enhanced staff efficiency, reduced errors, and improved customer service, demonstrating the power of workflow automation in financial institutions.
Centizen
A Leading Staffing, Custom Software and SaaS Product Development company founded in 2003. We offer a wide range of scalable, innovative IT Staffing and Software Development Solutions.
Call Us
+91 63807-80156
+1 (971) 420-1700
Services
Send Us Email
contact@centizen.com
Centizen
A Leading Staffing, Custom Software and SaaS Product Development company founded in 2003. We offer a wide range of scalable, innovative IT Staffing and Software Development Solutions.
Call Us
India: +91 63807-80156
USA & Canada: +1 (971) 420-1700
Send Us Email
contact@centizen.com
Centizen
A Leading Staffing, Custom Software and SaaS Product Development company founded in 2003. We offer a wide range of scalable, innovative IT Staffing and Software Development Solutions.
Call Us
India: +91 63807-80156
USA & Canada: +1 (971) 420-1700
Send Us Email
contact@centizen.com