Testing at Scale for Education That Works Anywhere
A leading e-learning provider specializing in early literacy and language development for children and teens. Their platform serves partner schools and educational institutions worldwide, supporting diverse devices, operating systems, and network environments.
A leading e-learning provider specializing in early literacy and language development for children and teens. Their platform serves partner schools and educational institutions worldwide, supporting diverse devices, operating systems, and network environments.
Weeks 1–2
Centizen evaluated the client’s infrastructure and device usage to identify performance gaps. A detailed test plan was created, covering all major operating systems and devices. Key metrics were set to guide testing across various environments.
Weeks 3–4
A containerized testing setup was deployed to simulate real-world usage conditions. This allowed Centizen to replicate issues like content delays and device mismatches. The setup ensured coverage of diverse networks and user scenarios.
Weeks 5–6
Observability agents were installed using OpenTelemetry to track live data like bandwidth, latency, and app versions. Data was streamed into Grafana and ELK dashboards for monitoring. This enabled faster issue detection and improved visibility.
Weeks 7–8
Centizen implemented a CI/CD workflow that adjusted builds based on device type, ensuring legacy support. A zero-trust network model was added to isolate risky devices without disruption. These upgrades improved performance, compatibility, and security .
Weeks 1–2
Centizen evaluated the client’s infrastructure and device usage to identify performance gaps. A detailed test plan was created, covering all major operating systems and devices. Key metrics were set to guide testing across various environments.
Weeks 3–4
A containerized testing setup was deployed to simulate real-world usage conditions. This allowed Centizen to replicate issues like content delays and device mismatches. The setup ensured coverage of diverse networks and user scenarios.
Weeks 5–6
Observability agents were installed using OpenTelemetry to track live data like bandwidth, latency, and app versions. Data was streamed into Grafana and ELK dashboards for monitoring. This enabled faster issue detection and improved visibility.
Weeks 7–8
Centizen implemented a CI/CD workflow that adjusted builds based on device type, ensuring legacy support. A zero-trust network model was added to isolate risky devices without disruption. These upgrades improved performance, compatibility, and security .
With improved monitoring and automated testing workflows, the platform minimized support tickets and escalations. Content-related complaints reduced, improving efficiency across global deployments.
65%
fewer support cases linked to connectivity or device issues.
70%
faster root cause analysis using centralized logging.
90%
of older devices continued to run the latest application builds.
By partnering with Centizen’s, the client streamlined their learning operations and achieved measurable improvements in just 2 months.
Centizen
A Leading Staffing, Custom Software and SaaS Product Development company founded in 2003. We offer a wide range of scalable, innovative IT Staffing and Software Development Solutions.
Call Us
+91 63807-80156
+1 (971) 420-1700
Services
Send Us Email
contact@centizen.com
Centizen
A Leading Staffing, Custom Software and SaaS Product Development company founded in 2003. We offer a wide range of scalable, innovative IT Staffing and Software Development Solutions.
Call Us
India: +91 63807-80156
USA & Canada: +1 (971) 420-1700
Send Us Email
contact@centizen.com
Centizen
A Leading Staffing, Custom Software and SaaS Product Development company founded in 2003. We offer a wide range of scalable, innovative IT Staffing and Software Development Solutions.
Call Us
India: +91 63807-80156
USA & Canada: +1 (971) 420-1700
Send Us Email
contact@centizen.com