Centizen Simplifies AWS for a Construction SaaS Leader

Managed Services in AWS

We just wanted to build great products, not chase cloud alerts all day. With Centizen, it finally felt like someone had our back. The load lifted, and we could breathe again.

– Director of Technology Ops

A Construction SaaS Firm

A fast-scaling U.S. software company powering construction and specialty trade contractors with digital tools to streamline field service, boost margins, and retain clients in a tough industry.

The Challenge

The client struggled with the day-to-day burden of AWS management. Limited internal bandwidth and rising operational risk were affecting innovation velocity.

The Solution

Centizen delivered always-on cloud operations, integrating advanced threat detection and performance monitoring with proactive support.

The Outcome

The client gained peace of mind, security, and agility, freeing their core teams to focus on product innovation and customer experience.

A fast-scaling U.S. software company powering construction and specialty trade contractors with digital tools to streamline field service, boost margins, and retain clients in a tough industry.

The Challenge

The client struggled with the day-to-day burden of AWS management. Limited internal bandwidth and rising operational risk were affecting innovation velocity.

The Solution

Centizen delivered always-on cloud operations, integrating advanced threat detection and performance monitoring with proactive support.

The Outcome

The client gained peace of mind, security, and agility, freeing their core teams to focus on product innovation and customer experience.

The Solution

The Solution

Timeline

  • Weeks 1–2: Cloud environment audit, security gap analysis.
  • Weeks 3–5: Security tool deployment, operational setup.
  • Ongoing: 24/7 cloud monitoring, monthly reviews, and optimization sprints.

Discovery Process

Centizen began with a deep dive into the client’s AWS footprint—identifying vulnerabilities, alert noise, and underutilized services. This assessment laid the foundation for a more secure, efficient setup.

Talent Deployment

Cloud specialists and DevSecOps engineers from Centizen’s talent network were aligned to the client’s operations, delivering expert oversight and agile support embedded into the workflow.

Key Technologies & Platforms

  • AWS Core Services: EC2, VPC, CloudWatch, S3.
  • Security Tools: Bitdefender (endpoint protection), Alert Logic. (SIEM & threat response)

Execution Strategy

  • Integrated Bitdefender on all EC2 instances for real-time antivirus and endpoint protection.
  • Deployed Alert Logic for traffic monitoring, threat detection, and SIEM-driven alerts.
  • Set up health checks, auto-remediation scripts, and cost-tracking dashboards for efficiency.
  • Enabled round-the-clock operational monitoring and delivered monthly improvement reports.

Performance Assurance

  • Conducted weekly performance and threat test cycles during rollout.
  • Held monthly review meetings with client stakeholders to address pain points and prioritize improvements.

The Outcome

The Outcome

Client reduced IT burden and improved AWS security with zero service downtime and real-time visibility into their cloud environment.

95%

reduction in internal alerts routed to client-side IT.

100%

endpoint coverage using Bitdefender.

70%

faster resolution of critical infrastructure issues.

With Centizen’s support, the client established a resilient, scalable, and secure AWS environment, positioning their team to focus on innovation rather than infrastructure firefighting.

As businesses increasingly rely on the cloud to scale and secure operations, Centizen continues to deliver tailored managed services that let teams focus on what matters most—growth, performance, and customer success.

Centizen

A Leading Staffing, Custom Software and SaaS Product Development company founded in 2003. We offer a wide range of scalable, innovative IT Staffing and Software Development Solutions.

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