Agile Test Management for a Global Pharmaceutical Platform

Test Management for a Multinational Pharmacy

Centizen quickly became an extension of our QA team. Their ability to deliver skilled testers and implement cloud-based automation helped us improve test coverage without slowing down releases. The collaboration was smooth, and the results were clear within weeks.

– QA Director

Global Pharmaceutical Company

A U.S.-based multinational pharmaceutical company with a global footprint in digital healthcare. Leveraging advanced technologies and cloud platforms, the client is recognized for delivering innovative, high-impact pharmaceutical services while maintaining operational excellence across its regional markets.

The Challenge

The client needed to modernize test management by migrating to a cloud-native test environment, ensuring quality and speed across distributed agile teams—without disrupting continuous delivery pipelines.

The Solution

Centizen provided a fully staffed QA Center of Excellence (TCoE), including agile test leads, automation engineers, and cloud test specialists. This team enabled cloud-based testing, test environment provisioning, and CI/CD integration to support scalable, standardized QA operations.

The Outcome

With Centizen’s support, the client reduced release cycle times, improved defect detection early in the SDLC, and standardized testing practices across business units.

A U.S.-based multinational pharmaceutical company with a global footprint in digital healthcare. Leveraging advanced technologies and cloud platforms, the client is recognized for delivering innovative, high-impact pharmaceutical services while maintaining operational excellence across its regional markets.

The Challenge

The client needed to modernize test management by migrating to a cloud-native test environment, ensuring quality and speed across distributed agile teams—without disrupting continuous delivery pipelines.

The Solution

Centizen provided a fully staffed QA Center of Excellence (TCoE), including agile test leads, automation engineers, and cloud test specialists. This team enabled cloud-based testing, test environment provisioning, and CI/CD integration to support scalable, standardized QA operations.

The Outcome

With Centizen’s support, the client reduced release cycle times, improved defect detection early in the SDLC, and standardized testing practices across business units.

The Solution

Phase 1: Discovery & Team Onboarding (Week 1–2)

Centizen onboarded experienced QA professionals, including Test Architects, Automation Engineers, and Agile Test Leads. The team conducted a comprehensive assessment of existing QA processes, toolsets, cloud readiness, and release velocity. This phase aligned testing goals with the client’s agile delivery cycles and laid the groundwork for scalable QA transformation.

Phase 2: Cloud Test Infrastructure Setup (Month 2)

Centizen provisioned scalable cloud-based test environments using Amazon EC2 and AWS Device Farm. The QA infrastructure was integrated with Azure DevOps pipelines to enable continuous testing and seamless provisioning of test environments across multiple devices and browsers.

Phase 3: Automation Framework & CI/CD Integration (Month 3)

A custom automation framework was built using Selenium for UI testing, TestNG for orchestration, and REST Assured for API validation. These test suites were integrated into CI/CD pipelines using Jenkins and GitLab, enabling fast feedback loops, continuous quality checks, and shift-left testing for early defect detection.

Phase 4: Test CoE Establishment & Optimization (Month 4)

Centizen established a scalable Test Center of Excellence (TCoE) with reusable test assets, governance policies, and KPI-driven dashboards using tools like TestRail and Allure. Knowledge transfer sessions and documentation ensured the client’s internal QA teams were equipped to manage, scale, and maintain high-quality delivery independently.

The Solution

Phase 1: Discovery & Team Onboarding (Week 1–2)

Centizen onboarded experienced QA professionals, including Test Architects, Automation Engineers, and Agile Test Leads. The team conducted a comprehensive assessment of existing QA processes, toolsets, cloud readiness, and release velocity. This phase aligned testing goals with the client’s agile delivery cycles and laid the groundwork for scalable QA transformation.

Phase 2: Cloud Test Infrastructure Setup (Month 2)

Centizen provisioned scalable cloud-based test environments using Amazon EC2 and AWS Device Farm. The QA infrastructure was integrated with Azure DevOps pipelines to enable continuous testing and seamless provisioning of test environments across multiple devices and browsers.

Phase 3: Automation Framework & CI/CD Integration (Month 3)

A custom automation framework was built using Selenium for UI testing, TestNG for orchestration, and REST Assured for API validation. These test suites were integrated into CI/CD pipelines using Jenkins and GitLab, enabling fast feedback loops, continuous quality checks, and shift-left testing for early defect detection.

Phase 4: Test CoE Establishment & Optimization (Month 4)

Centizen established a scalable Test Center of Excellence (TCoE) with reusable test assets, governance policies, and KPI-driven dashboards using tools like TestRail and Allure. Knowledge transfer sessions and documentation ensured the client’s internal QA teams were equipped to manage, scale, and maintain high-quality delivery independently.

The Outcome

The Outcome

Centizen enabled the client to adopt a scalable, cloud-native QA framework that accelerated testing across global teams. With reusable test assets and CI/CD integration, defect detection shifted earlier in the cycle—reducing QA time by 40% and improving release speed.

Standardized processes enhanced team collaboration, while the cloud infrastructure ensured flexibility and eliminated test delays. The setup also met GxP and HIPAA compliance, providing full audit readiness and data integrity across releases.

30%

increase in Early Defect Detection

50%

reusability of Test Assets

100%

cloud-Based Test Environment Adoption

Over the course of 3 months, Centizen’s delivered a fully operational QA Center of Excellence—empowering agile teams with on-demand test environments and real-time reporting.

Centizen

A Leading Staffing, Custom Software and SaaS Product Development company founded in 2003. We offer a wide range of scalable, innovative IT Staffing and Software Development Solutions.

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