Streamlining Document Workflows with a Secure Serverless DMS

Centizen’s serverless DMS gave us the secure, scalable foundation we needed. Now, our teams collaborate effortlessly with complete control over document access and versioning.

– Operations Lead

An Electronics Firm

A prominent electronics manufacturer found it increasingly difficult to manage its growing volume of business-critical documents. With a partially designed in-house workflow and an overstretched IT team, they sought expert help to implement a modern, secure, and scalable Document Management System.

Phase 1 – Discovery & Planning

Stakeholder discussions were held to assess workflows, compliance needs, and pain points like version conflicts and access issues. A cloud-first, serverless architecture was outlined with a focus on scalability, security, and minimal maintenance.

Phase 2 – Core Development

The DMS was developed using AWS services:

• Amazon S3 is for encrypted, scalable document storage with a version history.
• Amazon Cognito for secure, role-based authentication and user management.
• File check-in/check-out and version control features ensured data integrity and prevented overwrites.
• A user-friendly interface was implemented for quick document upload and access.

Phase 3 – Advanced Capabilities & Integration

• Full-text search and metadata indexing were added for fast document retrieval.
• REST APIs enable integration with ERP and CRM systems.
• Backup automation and disaster recovery ensured business continuity.
• Folder-level access permissions and activity tracking enhance control and transparency.

Phase 4 – Validation & Rollout

Following rigorous internal testing and user onboarding, the platform was deployed across teams. Automated deployment pipelines support ongoing feature releases and security patches, allowing rapid improvements with minimal downtime. Continuous monitoring and access logging tools provide real-time insights to maintain performance and security compliance.

The new Document Management System enhanced overall business agility by streamlining document workflows, improving data security, and enabling faster collaboration across teams.

This solution established a strong foundation for the client’s digital transformation, enabling continuous innovation and long-term operational excellence — all made possible by Centizen’s expert remote hiring solutions.