Scaling CRM Development with a Remote Java Development Team

Project Overview

A global marketing research corporation approached Centizen to build a secure, scalable, and high-performing customer relationship management (CRM) solution. Their existing nearshore development team failed to deliver results due to performance issues, a lack of senior expertise, and slow module delivery. With tight deadlines and increasing product complexity, the client needed a highly skilled and reliable offshore Java development team to rescue and accelerate the project, without overshooting the budget.

By partnering with Centizen, the client onboarded a full-stack Java team that stabilized the platform, restructured the backend, and delivered results aligned with enterprise standards—all while reducing development costs and increasing delivery speed.

Challenges

• Underperforming nearshore vendor failed to meet quality and timeline expectations.
• Urgent need to re-architect a sluggish and unstable backend.
• Lack of senior Java expertise with architectural experience.
• The shift to remote made hiring slower and more complex.
• Tight budgets ruled out extending in-house hiring or costly replacements.

Solutions Delivered

Rapid Replacement with High-Caliber Offshore Java Team

The client was dealing with a stalled CRM project and a lack of senior development leadership. They needed a solution that could be deployed fast.

Centizen’s Solution:

We quickly deployed a fully remote offshore team based in India, including senior Java developers, front-end specialists, and QA engineers, under the leadership of a Scrum Master. The team brought immediate value and quickly aligned with the client’s sprint cycles.

CRM Stabilization and Backend Restructuring

The client’s monolithic backend couldn’t handle increased traffic and slowed the rollout of essential CRM features.

Centizen’s Solution:

Our team rebuilt the backend using a modular service-based approach, optimized database performance, and introduced API consistency. Automated testing and CI/CD were integrated to streamline releases and improve reliability.

Flexible Hiring Without Long-Term Overhead

The organization had no appetite for lengthy hiring processes or long-term headcount increases amid an uncertain economic climate.

Centizen’s Solution:

With Centizen’s flexible model, the client scaled the offshore team up for the initial sprint and adjusted the team size as needed. This approach helped them stay agile while controlling costs and avoiding permanent hires.

Full-Service Remote Talent Management

Managing offshore hiring during the pandemic posed serious challenges, from compliance to onboarding.

Centizen’s Solution:

Centizen handled end-to-end recruitment, onboarding, infrastructure support, and payroll, enabling the client to focus on outcomes while we ensured smooth operations for the remote team.

Hear from Our Client

“Centizen delivered exactly what we needed at the right moment. In the middle of a crisis, they gave us a team that turned our project around with speed and precision.”

– Director of Technology

A Global Marketing Research Corporation

Hire Java Experts Without the Overhead

Need help building high-performing Java development teams—fast, cost-effectively, and without hiring headaches?

Let Centizen help you access top global tech talent, aligned to your project needs and ready to deliver from day one.