Centizen Inc Modernizes App Performance with Automated Testing
Thanks to our collaboration with Centizen, we eliminated manual testing roadblocks and accelerated our testing process through automation. Their experts seamlessly integrated with our team and played a crucial role in enhancing application performance and ensuring a smooth, successful ecommerce migration.
– Director of Technology
Global Electronics Retailer
The client is a global omnichannel electronics retailer serving customers through a network of physical stores and a robust digital presence. With a diverse product portfolio and worldwide customer base, the company is known for delivering cutting-edge consumer electronics and a seamless shopping experience across channels.
The Challenge
A legacy ecommerce platform with limited functionality made it difficult to support seamless order completion and meet evolving customer expectations.
The Solution
Centizen implemented a customized test automation framework and performance engineering strategy to stabilize the new ecommerce architecture.
The Outcome
The solution resulted in a 2x improvement in app performance and a 55% reduction in testing cycle time.
The Solution
To support the migration to Salesforce Commerce Cloud, Centizen addressed key challenges stemming from outdated architecture, manual testing limitations, and ETL-related data issues. A team of skilled QA automation and DevOps professionals was deployed to accelerate testing, ensure data integrity, and enhance application performance.
Here’s how Centizen delivered results in just 8 weeks:
Week 1: Onboarding & Assessment
- Quickly aligned with internal teams to assess the existing architecture, ETL workflows, and testing gaps.
- Defined a clear roadmap for automation, performance testing, and QA support during migration.
Weeks 2–3: Framework Implementation & Early Automation
- Built and deployed a custom test automation framework tailored to the new Salesforce architecture.
- Automated high-priority in-sprint test cases across web and mobile platforms to reduce manual effort.
- Identified key metrics for performance evaluation and monitoring.
Weeks 4–5: Test Expansion & Performance Integration
- Expanded automation coverage across modules and integrated the test suite into the CI/CD pipeline.
- Implemented performance testing to validate responsiveness, stability, and scalability.
- Collaborated with developers to resolve ETL-related data transformation issues.
Weeks 6–7: Stabilization & Internal Enablement
- Conducted end-to-end regression testing and script optimization to ensure consistency.
- Delivered detailed documentation and training to upskill internal QA and development teams.
Week 8: Production Readiness & Go-Live Support
- Executed final deployment validations and quality checks.
- Provided expert assistance post-launch to ensure operational stability and a smooth transition.
The Outcome
By implementing a tailored test automation framework and integrating performance testing into the development lifecycle, the business gained end-to-end visibility, faster production readiness, and enhanced application quality. With Centizen’s support, the team confidently launched their new Salesforce Commerce Cloud platform—minimizing risk, reducing manual workload, and ensuring scalability to support future growth. The shift to automation not only optimized internal workflows but also elevated the overall customer experience across digital touchpoints.
55%
reduction in testing cycle time
35%
reduction in checkout latency
2x
increase in application responsiveness
In just 8 weeks, Centizen’s enabled a smooth ecommerce migration, implemented automated testing, and delivered a scalable QA foundation—helping the business achieve faster releases with minimal risk.
